Support

Questions, a problem, or a rule you think we count wrongly? Email support@citizendays.com. We read every message.

Moving to a new phone

Your trips are stored only on your phone, so move them yourself before you switch. In CitizenDays, open You, then Backup, and save a backup file somewhere you can reach from the new phone, such as your files or email. On the new phone, open CitizenDays and choose Restore from a backup.

Restoring a purchase

CitizenDays Pro belongs to your Apple or Google account. On a new phone, sign in to the same store account, then tap Restore purchases on the CitizenDays Pro screen or in You.

Cancelling the yearly plan

Cancel it in your App Store or Google Play subscriptions at least 24 hours before it renews. You keep Pro until the end of the year you paid for. The lifetime purchase never renews.

Is CitizenDays legal advice?

No. CitizenDays counts days from the trips you enter, using our reading of each official rule on the date shown with it. Rules change, and only the government decides your application. Check the official source shown with each rule before you apply or travel.

Privacy and terms

Read our Privacy Policy and Terms of Use.